Whether it’s over the phone, online or at the front door, sophisticated scammers are finding unique ways to exploit people and steal their money, and Eversource wants its customers to beware of the seasonal increase in utility scams. These scammers often pose as Eversource employees to get money, demand personal information for identity theft, or use deceptive marketing tactics to convince customers to switch energy suppliers. This week — as part of Utilities United Against Scams, which is a consortium of over 100 energy companies — Eversource is urging its customers to look for the signs of scammers.
“We always want to protect our customers from scams, and that’s why it’s critical we continue to raise awareness and educate the public about all the different tactics these scammers use,” said Eversource Senior Vice President and Chief Customer Officer Penni Conner. “If someone shows up at your home or calls you and demands immediate payment, do not give it to them. Call us right away at 1-800-286-2000 to verify any request for payment or personal information.”